Start, stop or transfer service | smud
You can submit a request to start service up to 35 days in advance, or request to stop service up to 30 days in advance. We only process service requests Monday-Friday, excluding holidays.
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My Account Residential
We offer 3 flexible payment arrangement options (minimum payment, installment plan and payment extension) for qualifying customers. Easily access your current bill, compare charges with previous
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My Account registration | smud
In order to obtain an access code, please call SMUD''s Commercial Contact Center at 1-877-622-7683. You''ll need to validate your access to the account to receive your access code.
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My Account | smud
With My Account you can: Pay your bill. Access your bill. View your energy usage. Find ways to save energy. Sign up for billing alerts.
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Customer Support
Ask us a question, report or view service outages, start or stop service, and pay your SMUD bill online.
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New customers
New to SMUD? Get started with quick links to manage your account and connect with us.
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Meter and Service
This slideshow explains SMUD''s meter and service process to connect to SMUD''s electrical system. It also includes the common requirements for projects requiring SMUD meter and service work.
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Billing FAQs
Take a look at our FAQs to see if we''ve answered your questions about billing and payments, automatic payment options and more.
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Start service | smud
Why is the street type different when I type in my address? The addresses in our database are based on US Postal Service standards. Why is the city different when I type in my address? You will lose any
View/Download Smud set up service [PDF]
PDF version includes complete article with source references. Suitable for printing and offline reading.